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At SEE, we have a view that systems and processes aren’t just about construction. It is every step from initial enquiry to that client referral given after the build is completed. There are roughly 350 tasks before site commences and about 750 throughout construction. The only way to do this process well, without your head exploding, is by having good systems and processes.
With years of experience working with thousands of builders, SEE helps you setup the right programs in your business so you don’t have to waste time and money researching and trialing programs that we already know don’t work for your business.
A house is the most expensive fashionable item a person will buy in their lifetime. So it is going to come with high expectations.
When someone spends $150 at dinner they critique the place massively. Imagine what they are going to do when they are spending $1 million with you.
The construction industry isn’t typically known for providing good customer service, so you are being set up for failure right from the start. Lucky you!
At SEE, we focus on the Value Chain. This is the mindset of all clients when making a purchase. The major areas of the value chain include pricing, however the 94% of decisions include:
Process – Smooth and enjoyable
Quality – Perceived quality based on your professionalism
Marketing – Visual look/brand
Customer Service – Sales process and ease of communication
Generating leads is one thing, filtering them and servicing them well is another. A lot of builders miss out on jobs because they do not have the mental capacity to carry all the clients and their demands in their head.
Enquiries are needed to be successful, however due to painful front-end process in most businesses, enquiries become painful and often ignored.
SEE will set you up with the best CRM (Client Management System) that will be easy for you to manage clients and professionally everytime.
SEE will personalise and train you in the system and also keep working with you to progress every lead that is worth winning.
If you can’t measure it, you cannot manage it. Too many times I see builders knowing what claims are coming in, however they have no idea what is left to spend on the job.
As business people we must know our numbers, and know our position.
At SEE we will set you up with the right financial systems and provide you with reporting tools that are easy to produce, easy to read and easy adapt when need be.
If someone invoiced you $500 too much, you would know about it. If you ran 3 days over schedule, and I asked how much that cost you, most business people would have no idea.
Time is the biggest killer in this industry and we need to know how much it is costing us, and how to fix it.
At SEE we will set you up with the best scheduling program that will allow you to run single jobs better, more jobs at once, with better quality and built faster.
The building industry is one of highest risk industries for workplace safety, so it is vital to ensure that Workplace Health and Safety (WHS) is a key priority.
There are fines for having inadequate WHS management, up to tens of thousands of dollars…. And even worse, people have lost their lives due to poor WHS management.
Our team can assist you with the safety in your business through providing advice, documentation (SWMS, site safety plans and management systems) and conducting audits to identify where improvements can be made.
A house is the most expensive fashionable item a person will buy in their lifetime. So it is going to come with high expectations.
When someone spends $150 at dinner they critique the place massively. Imagine what they are going to do when they are spending $1 million with you.
The construction industry isn’t typically known for providing good customer service, so you are being set up for failure right from the start. Lucky you!
At SEE, we focus on the Value Chain. This is the mindset of all clients when making a purchase. The major areas of the value chain include pricing, however the 94% of decisions include:
Process – Smooth and enjoyable
Quality – Perceived quality based on your professionalism
Marketing – Visual look/brand
Customer Service – Sales process and ease of communication
Generating leads is one thing, filtering them and servicing them well is another. A lot of builders miss out on jobs because they do not have the mental capacity to carry all the clients and their demands in their head.
Enquiries are needed to be successful, however due to painful front-end process in most businesses, enquiries become painful and often ignored.
SEE will set you up with the best CRM (Client Management System) that will be easy for you to manage clients and professionally everytime.
SEE will personalise and train you in the system and also keep working with you to progress every lead that is worth winning.
If you can’t measure it, you cannot manage it. Too many times I see builders knowing what claims are coming in, however they have no idea what is left to spend on the job.
As business people we must know our numbers, and know our position.
At SEE we will set you up with the right financial systems and provide you with reporting tools that are easy to produce, easy to read and easy adapt when need be.
If someone invoiced you $500 too much, you would know about it. If you ran 3 days over schedule, and I asked how much that cost you, most business people would have no idea.
Time is the biggest killer in this industry and we need to know how much it is costing us, and how to fix it.
At SEE we will set you up with the best scheduling program that will allow you to run single jobs better, more jobs at once, with better quality and built faster.
The building industry is one of highest risk industries for workplace safety, so it is vital to ensure that Workplace Health and Safety (WHS) is a key priority.
There are fines for having inadequate WHS management, up to tens of thousands of dollars…. And even worse, people have lost their lives due to poor WHS management.
Our team can assist you with the safety in your business through providing advice, documentation (SWMS, site safety plans and management systems) and conducting audits to identify where improvements can be made.