home owners warranty

We help Builders achieve successful outcomes

We complete over $1 Billion worth of reviews every year and have never failed a submission!

The Home Warranty scheme, who needs it! Unfortunately, every residential builder that completes work over $20,000 does and it isn’t always easy to get. Our thorough understanding of Home Warranty Insurance makes the entire process efficient and accurate.

SEE Business Solutions are known for being the best in the industry for assisting builders with their home warranty insurance reviews, submissions and advice.

Why work with SEE?

We know Home Warranty Insurance and won’t just flick you a stack of forms and say fill these out.
We will help you do the lot and submit it for you!

One of the main benefits of working with SEE is that we will consider your tax position and business strategy in conjunction with your home warranty outcomes.

We will talk to you as much as you like
We will talk to your accountant or bookkeeper
We will help prepare business plans
We will review your numbers and work out your position before submitting
We will walk you through every step
We will talk you through your options and the likely outcome

Hear from some NSW Builders we've helped

I gave these guys a call to enquire about the process of gaining Home Owner Warranty after a couple calls to others left me very confused. Could not speak highly enough of Matt's professionalism and the wealth of knowledge he has in this area. Matt was always responsive, willing to work through any challenges we came across, and gave me confidence that his approach would get the outcome we were after - and it did. If you're looking to get Home Owner Warranty Insurance use these guys or you're simply doing it wrong.

"Our resi building company recently turned to SEE Business Solutions for our Home Warranty Compensation Fund review and ongoing project applications. The communication provided by Matt over the phone from start to finish was outstanding. He was knowledgeable and truly patient going over the details, numerous times if need be, to ensure we understood exactly what we required. We would certainly recommend Matt and the team to builders looking for a fresh look at home warranty."

"The SEE Business Solutions team made the process of reviewing our Home Owners Warranty straightforward and stress free. The team were professional and easy to work with and we look forward to working with them all more closely in the future. We would not hesitate to recommend them!"

"SEE Business Solutions made the process of making changes to our Home Owners Warranty stress free. The team have a wealth of knowledge as nothing seem to faze them as they have the Make It Happen attitude. We look forward to building our working relationship with all aspects in construction. We would not hesitate to recommend the See Business team."

"Matt and Jay were outstanding with information provided and committed to getting my home warranty insurance provided. I have no hesitation in recommending them and team for your insurance needs."

SEE Business Solutions made the effort of reviewing our Home Owners Warranty so much easier and enjoyable than dealings we've had with other high profile companies in the past. Jay and his team are professional, easy to work with and we would not hesitate to recommend them!

Matt and the crew at See Business Solutions recently helped us with our warranty review, what they bring to the table is much more than warranty insurance the overall business support and advice exceeds all expectations. The process could not have been smoother and the comfort knowing they were there was amazing, thank you to Matt, he went above and beyond, amazing - do yourself a favour and engage these guys

How SEE can help with your Home Warranty Insurance

Home Owners Warranty in New South Wales currently has two schemes to assist builders with obtaining Eligibility for the first time, or to increase the value of their Home Warranty eligibility – the team at SEE can help with both of these.

Learn more about the Automated Scorecard Review and Builder Profile Change below:

Automated Scorecard Review (Credit Based Assessment)

The Automated Scorecard Review (ASR) is a new method of obtaining Home Owners Warranty introduced in July 2022 that removes the complication of compiling a full review, which was previously the only way of obtaining Home Warranty for any business in NSW.

This is a great way of obtaining small limits for businesses that do not have home warranty yet, or businesses that have small limits and want to increase their amount of warranty.

There are 2 tiers of builders with the ASR – Tier 1 ($1-3M) and Tier 2 ($3-5M) these have different base limits, and require a BPC (see below) between Tier 1 and 2.
This system is entirely based on your business’ credit score, and we can’t guarantee results through this system.

Builder Profile Change (Standard Financial Review)

The Builder Profile Change (BPC) is the way that you can change your Home Warranty profile through a financial or non financial assessment, without relying on your credit assessment.
This is used to increase your warranty Open Job Value (Overall $value limit), Open Job Number (Overall jobs limit), or individual job limits (Size of each job by $value).

This is a full spectrum assessment of your business situation, including financial information, personal asset information, technical experience of the applicant, amongst others.This information changes depending on your business structure.

We assist our clients with their BPC’s by taking a holistic view of their businesses and their goals in order to work out the best strategy to proceed with their home warranty increases.

Home Warranty Management

Even if you do not need a Home Warranty increase or profile change – SEE Business Solutions can also assist with management of your profile going forward.

SEE offers quick turnaround on all policies (you will have an invoice for your certificate within 48 hours in most circumstances), expert advice on any issues you are experiencing with anything relating to your Home Warranty, and assistance with any Periodic Eligibility Reviews (PERs).

Frequently Asked Questions

Why do I need home warranty insurance?

Home Owners Warranty is a statutory warranty product required in NSW for all residential construction jobs over $20k. Failing to take out Home Warranty cover on these types of jobs is an offence under NSW law.

What is the timeframe for getting a home warranty increase?

Home Warranty increases have different timeframes based on which type of profile change you are looking to conduct:

BPC Financial – 3-6 weeks for icare after submission of information
BPC Non-Financials – 2-4 weeks for icare after submission of information
ASR – up to 5 business days for new eligibility applications, however these can be resolved for existing profiles within 48 hours

What are the fees for Home Warranty Insurance?

SEE Business Solutions will never charge you for Home Warranty consulting services.

Pricing is split into two categories – Home Warranty reviews & Job Certificates:

A $451 fee for Home Warranty reviews (Financial BPC or ASR) after finalisation of assessment – Non Financials BPCs have no charge.
Individual certificates for Home Warranty are priced based on the contract value and each individual builder’s warranty profile. Pricing for warranty can change from a 30% base pricing discount, to a 30% base premium loading. To understand this more personal to your situation contact Matt.

How do I get a Certificate of Insurance?

Before you can obtain a certificate of insurance for your project you first need to obtain eligibility.

Once you have your eligibility you can obtain your job certificates by sending in an application and a signed copy of the contract for the works. When we’ve received these documents, we will process your request and arrange an invoice for the Certificate of Insurance for you within 24-48 hours. Upon receiving payment you will receive your Certificate the same day.

What does the Home Warranty insurance policy cover for my client?

A Home Warranty insurance policy provides coverage for a client in the unfortunate event of certain circumstances involving their builder. The policy covers the client if the builder:

Becomes insolvent
Passes away
Disappears
Has their license suspended due to non-compliance with a money order in your favor issued by the NCAT or a Court.

However, it’s important to note that Home Warranty Insurance does not cover:

Pre-existing defects: This refers to defects that existed in the home before the buyer purchased it.
Wear and tear: Damage that occurs due to normal use and aging.
Cosmetic damage: Damage that purely affects the aesthetics of the home and does not impact its functionality.
Flooding: Typically, damage caused by flooding is not covered by the Home Warranty insurance policy provided by HBCF.

If the builder is still in business, the client cannot make a claim under the Home Warranty policy. In such cases, the builder and the client will need to work together to address any defects that arise during the warranty period.

See Business Solutions (602859) is an Authorised Representative of Savill Hicks Corp Pty Ltd. License number 240867.
SHC Financial Services Guide | SHC Complaints Procedure

Whether you are looking for an increase, need help with a review, or are wanting to set up your home warranty for the first time, this is where the SEE team’s expertise shines

Chat with a Home Warranty expert

The team is run by our experts who live and breathe this everyday, whose philosophy is to make sure every builder gets the most hand held, personalised service possible. Whenever you contact SEE Business Solutions, you can be assured that you are speaking to the same people who understand your personal situation and business every time.

Give Matt a call on 02 4039 8578 or fill in our enquiry form and we’ll be in touch.